Shipping & Returns
Shipping information
Free shipping to all destinations in Hong Kong
- For every purchase at $ 200 or less; super-cons.com will deliver goods to customer's residence / office during business hours by postal registration service at free of charge. Customers can also choose to pick up at S.F. Services Centre.
- For every purchase of $ 200 above, super-cons.com will deliver goods to customer's office during business hours by S.F. Express at free of charge.
- To arrange delivery to customer’s residence, super-cons.com will arrange postal registration service at free of charge. Customers can also choose to pick up at S.F. Services Centre.
- An additional charge of $30 will be added for delivery by S.F. Express to residence.
- For all purchase at super-cons.com, usually it takes 2 - 5 working days for delivery while with stock availability. For those unavailable stock items, the delivery lead time will be 5 - 10 working days.
- For our goods and gifts, all are with multi-layer packaging for protection.
- If expect the product appearance in perfect condition, please come to our office for pick up.
Return Guarantee Policy
All goods sold at super-cons.com are entitled to returnable / exchange, only if
- The product is damaged
- There is discrepancy in description about the product
- There is discrepancy in photo shown about the product
super-cons.com gladly offers a return guarantee policy for all purchase. Please note that the following rules must apply for the product that you would like to return / exchange:
- Original Product packaging has not beenopened or damaged.
- The product is in unused condition.
- The return must be made 10 days after receipt of the product.
Contact Us
By Phone calls / whatsapp: 61734254
By email: cs@super-cons.com