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Shipping & Returns

Shipping information

Free shipping to all destinations in Hong Kong

  1. For every purchase at $ 200 or less; super-cons.com will deliver goods to customer's residence / office during business hours by postal registration service at free of charge. Customers can also choose to pick up at S.F. Services Centre.
  2. For every purchase of $ 200 above, super-cons.com will deliver goods to customer's office during business hours by S.F. Express at free of charge.
  3. To arrange delivery to customer’s residence, super-cons.com will arrange postal registration service at free of charge. Customers can also choose to pick up at S.F. Services Centre.
  4. An additional charge of $30 will be added for delivery by S.F. Express to residence.
  5. For all purchase at super-cons.com, usually it takes 2 - 5 working days for delivery while with stock availability. For those unavailable stock items, the delivery lead time will be 5 - 10 working days.
  6. For our goods and gifts, all are with multi-layer packaging for protection.
  7. If expect the product appearance in perfect condition, please come to our office for pick up.

Return Guarantee Policy

All goods sold at super-cons.com are entitled to returnable / exchange, only if

  1. The product is damaged
  2. There is discrepancy in description about the product
  3. There is discrepancy in photo shown about the product

super-cons.com gladly offers a return guarantee policy for all purchase. Please note that the following rules must apply for the product that you would like to return / exchange:

  1. Original Product packaging has not beenopened or damaged.
  2. The product is in unused condition.
  3. The return must be made 10 days after receipt of the product.

Contact Us

By Phone calls / whatsapp: 61734254
By email: cs@super-cons.com